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Terms & Conditions

Ordering

Our customer service/sales department is available Monday - Friday, 8am - 5pm (PST) to assist you. You may submit your order online on our secure website, or via fax 24 hours a day, 7 days a week. For fax orders please print out form, state part number & full description of item and quantity. Give your name and shipping address. Your shipping address must be the same as your billing address, no exceptions. P.O. boxes are not deliverable addresses. CA residents add 7.5% sales tax. Please use part numbers when ordering. We will not be responsible for errors in parts ordered by description only!

Special Orders

If specialized parts are required, please consult our staff when ordering. Specific information may be needed. NO RETURNS on special order or custom items.

Shipping

All Paddleboards are shipped via freight. If we are shipping to a residential address the shipping company will contact you prior to make a delivery appointment. Make sure you provide us with a phone number they can contact you at. Boards will not be left without a signature.

Terms

Credit Cards

We accept the following credit cards: Visa, MasterCard,  American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number as it appears on your credit card/bank statement). Inaccurate billing information will cause your order to fail. After 3 failed attempts your credit card and your order will be locked. Your credit card will be billed upon shipment of your successful order.

We also accept PayPal for payment, you must have a current PayPal account with a verified shipping address on your account with paypal.

Returns & Warranty Returns

Any product may be returned in new, unopened condition within 15 days of delivery for a full refund, less any freight and/or handling charges incurred by Inland Board Sports. All freight, packing and handling charges (both ways) are the responsibility of the buyer. In the case of "Special", "Discounted" or "Free" shipping offers, the buyer is responsible for All Shipping and Handling Costs incurred by IBS, plus the return shipping. Boards in new condition but with opened retail packaging can be returned minus all freight/handling and a 30% restocking fee. Used product or product not in new condition may not be returned for refund..

Freight Damage

Is rare, but can occur, and is the responsibility of the carrier. We pack and ship many units per year and very few are damaged. All claims must be reported, in writing, with the carrier immediately, before the driver leaves your location, and noted on the delivery receipt, in writing..Inland Board SPorts always fully Insures each shipment for the full price you paid. We use only well established freight companies such as FedEx, UPS Freight and other Freight carriers to deliver products. Inspect your delivery immediately, before the delivery driver leaves, and NOTE ANY DAMAGE AT THE TIME OF DELIVERY WITH THE DELIVERY PERSON in writing on the shipping receipt. Keep a copy of this document, the shipping box and the product. Upon presentation of the written, properly documented, signed damage receipt SSI will arrange shipment to you of a replacement. Failure to document damage at time of receipt on the Carrier's delivery paperwork will result in denial of a damage claim and Inland Board Sports cannot replace the product. Returns for freight damage are not allowed, damaged product will be replaced if written, signed damage documentation and any photos of the box and product is provided, only. All surfboards are insured against shipping damage for the full price you paid.

Disclaimer

Every effort has been made to avoid errors in our print & online catalog, however it does sometimes happen. We disclaim any responsibility for any application or specification errors. We are only human and mistakes may occasionally occur. Also, please be advised that Comptech Marine / Inland Board Sports reserves the right to change the pricing in regards to this catalog without notice. Any unauthorized reproduction of artwork, photographs, or any other portion of this catalog without the prior written consent of Comptech Marine / Inland Board Sports is a violation of copyright and will be prosecuted.

Activities involving the use of the Paddleboards, can be by their nature HAZARDOUS. Users of the Inland Boards Sports Products therefore assume the risk of bodily injury or death arising from those activities. Comptech Marine /Inland Board Sports is not liable to users or third parties for any incidental or consequential damages, including damages for personal injury.

Warning

Surfing . Bodyboarding and paddleboarding are extreme sports. As such, there is potential of serious injury or death. Only strong swimmers over the age of 12 years should participate. Use of a Personal Flotation Device, PFD, and head protection is required. You should consult your physician regarding your physical condition before participating in these or any other strenuous sports . If you are not willing to accept these risks, do not surf or Paddleboard.

If you have any questions we can be reached at info@inlandboardsports.com

Inland Board Sports is located at:

4777 Caterpillar Road,
Redding, California 96003

And you can reach us by calling:

(530) 244-6837

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